Privacy Policy

Last updated: Feb 2, 2025

At Managerspring ("we", "our", or "us"), we are committed to protecting your privacy and ensuring transparency about the data we collect and how we use it. This Privacy Policy explains our practices for collecting, using, retaining, and sharing your personal information when you use our mobile app ("App") and website, available in the United States and Canada. This policy complies with CPPA/CCPA requirements, including providing you with clear information about your rights and how to exercise them.

1. Information We Collect

A. Personal Information

Account Information: When you create an account, we collect your name and email address.
Payment-Related Information: Payment information (e.g., credit card details, billing addresses) is processed directly by Stripe. We only receive confirmation data such as payment status, subscription validity, and in-app credit balances.
Additional Personal Data via Third Parties: Some personal details (such as physical address or phone number) may be collected by Stripe as part of the payment process. This data is handled according to Stripe's privacy policies.

B. Non-Personal and Technical Information

Webserver Logs and IP Addresses: Our servers (hosted by Vercel and Digital Ocean) log IP addresses and similar technical data. Please review the Privacy Policies for Vercel and Digital Ocean for details.
Device Identifiers: We collect device identifiers solely to improve your internal user experience.
Cookies and Trackers: We use cookies and similar tracking technologies (including Google Analytics) for internal analytics and enhancing user experience. A detailed list of cookies and their purposes is available in our Cookie Policy (and through our cookie consent banner).

C. Conversation Data

AI Chat Interactions: Our App features an AI chat bot. We record the conversation transcript, including timestamps, durations, and associated metadata (e.g., session identifiers) for each interaction.

2. How We Use Your Information

Service Provision: To authenticate users, manage accounts, process payments (via Stripe), and deliver the features of our App.
User Experience Enhancement: Device identifiers and conversation data help us improve functionality and tailor the user experience.
Internal Analytics: We use aggregated, non-identifying data (e.g., session lengths, active user counts via Google Analytics) solely for internal performance analysis.
Legal and Compliance: To comply with legal obligations and resolve disputes when necessary.

3. Data Retention and Security

Retention Policy: Your personal and conversation data is retained for as long as your account exists. Specific categories of data are retained based on the necessity for service provision. If you delete your account, your data will be permanently removed from our active systems.
Security Measures: Data is transferred over encrypted connections and stored in secure environments (Supabase and other third-party providers). We maintain reasonable technical and organizational measures to protect your data from unauthorized access, modification, or disclosure.

4. Consumer Rights and How to Exercise Them

Under CPPA/CCPA, you have the following rights regarding your personal data:

Right to Access: You may request a copy of the personal information we hold about you.
Right to Correction: You may request that we correct any inaccuracies in your personal data.
Right to Deletion: You may request that we delete your personal information (subject to legal or contractual obligations).
Right to Know: You can ask for details about the categories of personal information we collect, the sources of the data, the purposes for which it is used, and the third parties with whom we share it.
Right to Opt-Out: Although we do not sell your data, if additional sharing is implemented in the future, you will have the option to opt out via a "Do Not Sell or Share My Personal Information" mechanism.

How to Submit a Request: You can submit your data access, correction, deletion, or opt-out request by emailing your request to support@managerspring.com.

Requests will be verified and responded to free of charge within 45 days, as required.

5. Third-Party Data Sharing and Processing

Third-Party Providers: We share your data with:

Stripe: For payment processing.
Supabase: For data storage.
Google Analytics: For internal analytics.
Vercel: For hosting services.
OpenAI: For providing our AI-driven features via the Realtime API, which processes audio and text-based input.

For more information about how these providers handle your data, please review their respective privacy policies:

6. Cookies and Tracking Technologies

We use cookies and similar trackers to:

Enhance user experience.
Analyze site usage.
Provide internal analytics.

You can manage your cookie preferences via the cookie consent banner on our website and app. Detailed information about the cookies we use and how to opt out is provided in our Cookie Policy.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. When significant changes are made, we will notify you by:

Posting a notice on our website.
Sending an in-app notification or email (if you are registered).

Please review this policy regularly to stay informed about how we are protecting your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: support@managerspring.com